Shipping policy

FREE Shipping to Mainland UK (Excluding Scottish Highlands)

Shipping

Shipping to all destinations in Mainland UK (excluding Scottish Highlands) is FREE.

Rokoko ships to the Mainland UK (excluding Scottish Highlands) only.

Our shipping partner is Panther Logistics. They will contact you to arrange a suitable delivery day.

Delivery can be done within 48hrs and to a room of choice.

Returns

We have a 30-day return policy, which means an item can be returned 30 days after delivery.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll need the receipt or proof of purchase.

All return shipping costs will be paid by the buyer unless the product is faulty.